- Doing Business with RAECO
- We'll work with you to set up open accounts, take orders by
credit card or corporate procurement card, and work with you to
establish quantity discounts for items you buy in volume.
Look here for details
- Professional Sales Engineers
- All of RAECO's sales engineers are true professionals.
Individuals with years of hands-on experience, who possess an
extensive technical background in the engineering and
instrumentation field. They have been trained by factory personnel
on the design, installation, operation and maintenance of virtually
every instrument or system we offer. You can count on RAECO's sales
professionals to recommend the best and most appropriate device or
system which specifically suits your needs.
- One-Stop Instrumentation Source: The RAECO/Lesman Partnership
- Through our partnership with
Lesman Instrument Company, a well-established supplier of
process instrumentation in the Midwest, RAECO has the capability and
capacity to provide enhanced comprehensive instrumentation and
support for a broad market. The personal service that has been
traditional with both organizations will be supplemented with
improved electronic and traditional communications tools to provide
customers with expedited information and resources. Improved
inventory and rental, training, and product services will contribute
measurably to the success and satisfaction of all of our customers.
-
 Contract
Calibration and Maintenance Services
We want you to get the most out of the instrumentation you
buy from RAECO. So, if you need help
with installation, calibration, routine maintenance, or repairs, we'll be there to help. When you order your instrumentation,
ask about startup service. A service technician will come on site
to inspect your installation, power up, program, test, and calibrate
your instruments. If you need it, he can even answer questions about
operation and maintenance procedures, and teach you how to calibrate
the instruments yourself. Or, if you need repairs, calibration, or routine maintenance, our factory-trained technicians can help you out with that as well.
- Training and Support
- Post-sale support and ongoing training are provided to RAECO
customers through seminars and workshops –- held either at our
classroom facility in our home office or in the field. Topical
seminars on new technology and improved processes or techniques are
made available on an ongoing basis to all customers.
-
 Responsive
Customer Service
- RAECO takes great pride in our "inside sales staff"
skilled, highly trained professionals who are available to
immediately act on your requests for technical information, order
placement and follow-up. Another RAECO strong suit, our technical
service department can respond quickly with either in-house repairs
or in-the-field service for installation supervision, startup and
troubleshooting.
- Application Assistance
- Because no two companies' needs are alike, custom-tailored
solutions can be developed by our engineering professionals and
technical service department. After reviewing your specific
application, our experts will recommend the instrumentation best
suited to your specific circumstance, as well as any modifications
or upgrades to existing systems, to better fulfill your present --
and future -- needs.
- We Value Your Privacy
- At RAECO, we work hard to make your job easier. Sometimes, to do
that, we ask for information on the ways we can contact you, through
phone, fax, and e-mail. And because we value your privacy, we comply
with a variety of FCC and FTC regulations that help us keep your
personal information safe. If you're concerned about how your
information is used by RAECO, please read our
Privacy Policy.
- In Summary, RAECO Offers Its Customers A TOTAL VALUE Approach...
- Professional Sales Engineers... Training and Support...
Responsive Customer Service... Application Assistance and Custom
Systems Development... and all the expertise you'd expect of a truly
professional sales organization. That's RAECO's approach to serving
customers' needs...efficiently, effectively, competitively.
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