Doing Business with RAECO

New RAECO Accounts Payable (Remit To) Lockbox Address

Download the Accounts Payable (Remit To) Lockbox Information  Microsoft V-Card/Outlook File (.VCF)
Download the Bensenville Corporate Purchasing and Accounting Address Information. (.VCF)

New Customer Accounts

We want to put you on open account ASAP!
We make it easy for you to open an account. We'll be glad to extend $500.00 credit on your first order, no questions asked. If you would like more credit, we require three (3) trade references of current suppliers and their phone numbers.

Download a credit application. (14K .PDF)
Download a certificate of resale or tax exemption

Place your order before 1:00 p.m. (Central Time) and all in-stock material will ship the same day. After 1:00 p.m., it will go out the next day. Setting up an open account will speed processing of future orders! Use any form of communication that's easiest for you!

Credit Cards and Corporate Procurement Cards
If you're a new customer and want your product shipped immediately, use your VISA, MasterCard, Discover Card, or American Express card. It's that easy! Just give our inside sales people your card number, card holder's name, and the card's expiration date, and you're all set. Note: Credit card payment accepted only at time of order placement.
Placing an Order

Our customer service team is trained to assist you in the selection of our products. You are not limited to trying to fit the products shown in the catalog to your needs. Our people will help you get the product you need to solve your problem.

If you are ordering items shown in the catalog, we can process your order faster if you provide us with the following information:

  • Catalog number
  • Brief item description
  • Quantity
  • Purchase order number
  • Billing address
  • Shipping address
  • Name and telephone number of the requisitioner
Additional Discounts
Quantity Discounts
We'll be happy to extend additional discounts for quantities over and above the prices published in the catalog and for those products that do not have discounts listed. If you help us buy better, we'll be glad to pass the savings on to you.
Estimated Annual Usage Discounts
If you can help us make our business more predictable by giving us estimated annual usage figures or blanket orders with scheduled releases, you may qualify for an additional discount.
Purchase Prices and Payment
Terms and Conditions
Our terms are Net 30 days. Accounts that are over 45 days old are past due and put on hold. If there is a problem or some reason why you can't remain current, please call our accounts receivable manager (877-543-8704) to discuss the reason for the delay. Read more details on purchase terms.
Prices
The prices of goods sold are those in effect at the time of the sale. The prices listed are those in effect at the time of publication and are subject to change without notice. Please contact our sales department for current prices. We will be pleased to furnish quotations upon request either by mail, telephone, e-mail or fax.
Returns
To help us adjust your account quickly, please call 800-952-9795 and get return authorization from our customer service department. Give us the reason for return, purchase date, and your purchase order number.
Delivery
All items are F.O.B. shipping point. Our standard shipping procedure for continental U.S. customers is via UPS unless otherwise requested. Freight charges will be prepaid and added to the invoice.
Design Changes
Design changes are made from time to time. Some items may differ slightly from catalog illustrations or descriptions. RAECO reserves the right to make changes to the content of this website without notice due to photographic, typographical, or technical errors.